1 reviews | Active since Oct 2016

12 Oct 2016, 14:01

INCOMPETENCE

<p>I am an estate agent and between all the attorneys, we have been waiting 8 weeks for clearance figures finally on the 7th October we get them only to have the wrong attorneys details on it!! Now its been another 5 days and you can't even get an answer or a call!!! What utter *******. They (Standard Bank ) don't take calls only e-mails and you are lucky if they respond.</p> <p>I am out of pocket for 2 months !! The buyer can't put tenants inuntil it registers - loss of 2 months income and the Seller has paid an extra 2 month interest !!!!!</p>

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Replies (2)
Standard Bank
Standard Bank's reply13 Oct 2016, 13:30
Official

Good day Carol Barrett

Thank you for your posting.

Please note that further details have been requested from you via email in order for us to address your concerns.

We await your response.

Best regards

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply14 Oct 2016, 10:38
Official

Good day Carol Barrett

As per your email we trust that you are satisfied with the final outcome.

Thank you for your loyalty and support.

Best Regards

Complaint Resolution Centre
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