MW
Marko W

1 reviews | Active since Dec 2015

16 Aug 2016, 07:04

Incompetence

<p>Standard bank phones me religiously every month, and threatens me with legal action, as well as harassing my next of kin for an overdue account - for which I made an arrangement in March already.</p> <p>Worst part, they send me a please call me, and then disconnects when I phone them.</p> <p> </p> <p>To move away from them was the best decision ever, unfortunately I still have debt. I can't wait for the day when I am done with this incompetence</p>

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Replies (2)
Standard Bank
Standard Bank's reply16 Aug 2016, 11:15
Official

Good day Marko

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be allocated to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre

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********** (fax)

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Standard Bank
Standard Bank's reply17 Aug 2016, 08:35
Official
Good day Marko Please refer to the email sent with the outcome of the matter. Feel free to contact me further for any assistance. Kind regards Samantha Rosenberg Complaint Resolution Centre ***