Incompetence

I would probably not recommend it, not anymore!

So let’s start at the beginning. I work overseas, I informed standard bank of this from the beginning, you know the best was to contact me is on my direct number or via email, or even on messenger. However, you continue to harass my land line number which is on file. I have sent countless emails to you, I have requested many times that you close the overdraft on my account but you never respond to emails. I know have an incoming payment into the account, again, which has not been cleared by you. When I address this in email I get no response.

Why have email as a contact us option if you are not planning to respond?