1 reviews | Active since Jan 2018
Incompetence
I am struggling with my vehicle financing..Ever since I signed up with Standard Bank vehicle and asset finance it has been a nightmare.From incorrect debit order date captured to them falsely accusing me of not paying when they have debited my account.If I could get someone who can do their job properly I would appreciate it as this was escalated to Mandla Alex who is in management but he could not fix this problem.
Dear Thato Tsotetsi
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Thato Tsotetsi
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Dear Thato Tsotetsi
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***
Dear Thato Tsotetsi
Thank you once again for your posting.
I refer to our email correspondence with each other and can confirm that the matter has been attended to.
Kind regards
Clint Petersen
Complaint Resolution Centre
***