Incompetence

Im so sick and tired of this bank. I had such a poor service, no one can describe, I've written a long page complaint to the bank, still unable to sort out the problem, so much so i have to switch the bank.<br> I'm no longer with the bank, I've approached them in November to close my account, 4 months down the line, the bank is still unable to close the account. i owe them nothing, all amount settled. <br> Ive called, visited the branches, prestige banking Ballot, and Stanger, 4 months of struggle, phone calls to the division, nothing. They even called me several time. All i get is SORRY, we will!!! I'm still charged for the service I'm not using anymore, now they started deducting money, refund by SARS, from my saving account, which I'm planning to close too. I'm so frustrated, please get this message STANDARD Bank, close my account!!!! <br> it is 4 am, I'm sleepless because of your poor services, what are you charging Prestige banking fees and Private banking fees if you are unable to provide such services.<br> Should I go to consumer right services? because, the next step is to sue the bank!!!<br> <br> Hellopeter, please pass the message, such degree of INCOMPETENCE is unbelievable !!!!!