Incompetence

As a loyal standard bank client i am greatly disappointed in the service i have received from my bank. 2 months ago i got vehicle financing from the bank and the process to begin with was good, i was provided with the best service until the friday of the 02 of October when i was meant to go collect my car, suddenly all consultants that were helping me are no where to be found, i was promised my contract on this day to sign and collect my car but yet it was after mid day and i still did not have my contract, i contacted standard bank and was told none of the personnel that i had provided names for are available in office and no one knew where they where. i called, emailed texted and no response, no one bothered to inform me they would be unavailable. i decided that since no one is bothered to inform me as to what is happening, i will personally go to the branch and find out, i get to simmonds street and im told a charmaine is given the responsibility to complete my contract and i call her she says she will come down and n turn she sends someone else, i sign the contract and get a release note. a month in and im meant to have my first debit order and it doesnt go off i ......