Incompetant Idiots!!!

<p>For the second time in a month I find myself writing a bad review for a bank due to the complete lack of service I have received, this time my own bank.</p> <p> </p> <p>I have been trying for two days this week and a few more last week to get ahold of someone in general banking to sort out an "urgent" issue on my bank account. Unfortunately it seems that StandardBank has no staff available to attent to general banking queries as one holds on to the line for 20-30mins without anyone answering the call. I am sorry but I have limited airtime and cannot hold on the line for longer single durations than specified. It would seem that Standardbank couldn't give a **** about their middle class income customers that cannot afford to hold onto the damn phone for mor than 30mins at a time.</p> <p> </p> <p>The fact that no one answers the phone shows a complete lack of planning and or inability to offer any kind of proper service to their customers. Please people, spare yourselves the aggrevation and stay the hell away from this bank. I myself have now had enough and will be moving away from these idiots as soon as they have eventually sorted out my issues.</p> <p> </p> <p>Oh and if anyone was wondering what I needed help with it was with a beneficiary that just dissapeared for no reason and the funds that never reached the intended recipient. And before anyone thinks that I made the mistake, this is an old beneficiary that I have used many times before so I know all the details are correct and are working. Just another reason to stay the hell away as your money/beneficiaries just dissapears.</p> <p> </p> <p>Mike</p>