AE
Amanda E

1 reviews | Active since Feb 2018

31 Jan 2025, 19:12

Incompetancy

They are unwillingly to assist me in a D/O situation my Account are almost 5000 rand in arrears. We are prestige bankers and if we phone no one are willingvto assist. And that said our banker have promised to wtite off the bank cost but to no avail. I am thinking of changing banks and also my business acc as well. ***

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Replies (1)
Standard Bank
Standard Bank's reply01 Feb 2025, 08:33
Official
Dear Amanda E

Thank you for contacting us for assistance. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. We will do our best to resolve this issue as soon as possible and find a solution that works for you. Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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