KM
Kevin M

1 reviews | Active since Jul 2011

05 Dec 2017, 21:23

Inbound International Payment Missing In Action

Trace Missing Funds - Please call me as I am getting no-where with your call centre - this has become particularly tiresome. First Prize is to get this helpful person to contact me as he has all the history via email (I don't want to start again from the beginning) - however I have not had further response either by email or call centre: Ashley Miles ITT Payments/ IBSD consultant Frontline Tel +27 (10) ********** / *** / www.standardbank.com

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Replies (1)
Standard Bank
Standard Bank's reply05 Dec 2017, 22:14
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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*** (fax)
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