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Colin H
1 reviews | Active since Aug 2020
20 Apr 2021, 09:05
Inappropriate voice recording sent to employer by Standard Bank
It's inappropriate for Standard Bank to send a voice recording to my employer reporting/querying suspicious activity on my credit card!!!! Why not send me an email or sms regarding it??
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Standard Bank's replyOfficial
21 Apr 2021, 04:41 Hello Colin,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
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Standard Bank's reply21 Apr 2021, 04:41
Official
Hello Colin,
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards,
Complaint Resolution Centre
***
***
*** (fax)
***
***