Inappropriate advice

I had to make a payment by transferring funds from my marketlink to my cheque account to pay somebody's bank account in another bank on Friday and requested for special clearance so that the funds are accessible immediately. I was told that this will cost R240 which was fine by me but was never told that there is a service charge to transfer the funds from my marketlink to my cheque account. I requested then for the transfer to be made and subsequently found that i was charged R42 for inter account transfer. I could have avoided that by making the inter account transfer at the atm or on my cellphone with the standard bank app which I use all the time. The person at the enquiries counter never bothered to inform me that there is a charge for the interaccount transfer. I am slowly but surely getting frustrated by stamdard bank constant lack of proper advice. SUCH BAD SERVICE!!!