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Charmaine C

1 reviews | Active since Mar 2020

13 Jun 2025, 13:22

Inactive account **** by standard bank

I cannot believe that they Kept my account active even though there were no activities on m account just charging me more money before I know it, I now owe R6000 on bank fees. this is ridiculous. Anyone know where I can report matter to get assistance from being ****med by standard bank. When I called them to call the account, they said they cannot close an owing account. I did not know the account was still active I just stopped using it little did I know 2 years of in activity will result in 6K of Owings. I have been unemployed for 2 years no money coming it or out of my account.

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Replies (1)
Standard Bank
Standard Bank's reply13 Jun 2025, 13:24
Official
Dear Charmaine, 

Thank you for contacting us for assistance. 

We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time. 

We will do our best to resolve this issue as soon as possible and find a solution that works for you. 

Our team will contact you to assist you. 

Kindest regards, 
Standard Bank Hello Peter Team 
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