INACCURATE INFOMATION AND UNTRUE AND FALSE ACCUSATIONS

I am absolutely gobsmacked that I am being harrassed by this bank when I in fact paid cash for my montly instalment of my account using the STANDARD BANK ATM where I bank 24 plus hours before my payment was due. I ALWAYS PAY ON OR BEFORE TIME every moth without fail!!!!!. This morning I recieved yet another "reminder" after another one sent a few days ago that my payment was due to which I reo**** with attached proof of payment made at their own ATM. I have not had the courtesy of a reply and find this false accusation especially based on a clean track record unacceptable. It is the false accusation in spite of my proof of payment and immediate respondse added to the lack of reponse to my immediate reply which brings me here in the attempt to prevent escalation of a situation due to inadequate and insufficient information from STD Bank. Ready To accuse but not so much to rescind!!!