SM
Sam M

1 reviews | Active since Mar 2009

31 May 2018, 10:06

Inaccessible geyser claims department of Standard bank

On the 30 May 2018 I tried to make a geyser claim for the bond ********** 58 held with Standard Bank. The claims number ********** 444 is never accessible. If you try other numbers they transfer to this number that is totally useless. Who are they serving if we can't reach them??

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Replies (2)
Standard Bank
Standard Bank's reply31 May 2018, 15:06
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Complaint Resolution Centre
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Standard Bank
Standard Bank's reply05 Jun 2018, 09:51
Official

Thank you for allowing us the opportunity to look into your matter.

We trust your concerns was addressed to your satisfaction.

Thank you for being a loyal customer.

Kind regards
Complaint Resolution Centre
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