JN
Jaco N

1 reviews | Active since Jun 2015

23 Jun 2015, 12:37

Inability to remove hold from accessbond

After a purchasing agreement was cancelled on my property, I requested Standard Bank to remove the hold on my Accessbond 3 months ago already but after 4 calls to the call centre and so many promises that it will be reinstated I still cant access my savings. There is according to Standard Bank no reason why the hold should still be in place any more??<br> <br> I am SICK of wasting my time with their call centre

0
Replies (1)
Standard Bank
Standard Bank's reply23 Jun 2015, 15:01
Official
Hello NELAJD,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
***
*** (fax)
***