MR
Michael R
1 reviews | Active since Apr 2013
15 Dec 2015, 08:31
Inability to get an answer and problem solved
I have been having an issue with the new Internet banking web page.I originally registered with a card that the machine swallowed.After many attempts the call centre finally assisted in getting my new card added to the profile.However I have yet to find a way to deactivate the old card & make the new card the \functional"one on my profile.After several emails I eventually got some feedback"
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Replies (1)
Standard Bank's replyOfficial
17 Dec 2015, 08:39Hello mracyr,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Standard Bank's reply17 Dec 2015, 08:39
Official
Hello mracyr,
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***
Thank you for your posting and allowing us an opportunity to investigate your complaint.
This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.
Kind regards
Complaint Resolution Centre
***
*** (fax)
***