DC
Deryk C

1 reviews | Active since Nov 2015

11 Nov 2015, 17:22

Inability to correct address

I moved from KZN to Paarl in mid March 2015. On 7 May I met with Anette de Wet, Private Banker, Paarl and presented her with all necessary fica documentation. Since then and with Ms de Wet being replace by Alana Wessels I keep getting assurances that the IT dept has a problem and that my address will be changed on my various statements. In early November two of the five statements arrived now showing the Paarl address but showing the incorrect street number. I have banked with Standard Bank since early 1970's and have now reached the point of total frustration.<br> <br> <br> <br>

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Replies (1)
Standard Bank
Standard Bank's reply12 Nov 2015, 10:45
Official
Hello thaliac,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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