TC
Tsholo C

1 reviews | Active since Feb 2014

07 Jul 2015, 10:03

Inability to close the account

I have been to the Midrand Branch twice to close my Standard Bank account and to date the account is still active. I am still receiving SMSes stating that I must deposit money into an account that is closed according to my records, as well as statements. May you kindly close the account as I no longer wish to be your customer. April I visited the Midrand Branch and requested the account to be closed, and again I visited the same branch in May for the same reasons.

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Replies (1)
Standard Bank
Standard Bank's reply07 Jul 2015, 14:07
Official
Hello HopefulTsholo,


Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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