LM
Lusanda M

1 reviews | Active since Aug 2022

26 Apr 2023, 15:48

****** in Standard Bank

Standard Bank menlyn branch

I was there today and when a white lady got in and complained about the long queue and they then assisted her just because she complained. When I stood up to complain too they didn’t do anything about it. Don’t recommend this ****** branch to anyone.

0
Replies (2)
Standard Bank
Standard Bank's reply26 Apr 2023, 15:55
Official
Hi Lusanda

This is not the level of service we strive for. We understand your frustration and are here to help. We can assure you that your matter is now in the right hands. 

Our team will be in touch.

Kindest regards, Standard Bank Hello Peter Team*** 
Standard Bank
Standard Bank's reply28 Apr 2023, 10:27
Official
Hi Lusanda

Thank you for allowing us the opportunity to turn your experience with us into a positive one. Our team has assured us that the matter is resolved to your satisfaction, we are so glad we could assist. 

Should you need any further assistance, we’re always here to help. 

Kindest regards, Standard Bank Hello Peter Team***