SS
Shaun S

1 reviews | Active since Feb 2020

13 May 2023, 19:55

In it for themselves

Standard Bank only Looks after themselves Never ever use them. Unless you want to get *****ed Like a little birch.

0
Replies (4)
Standard Bank
Standard Bank's reply14 May 2023, 08:14
Official
Dear Shaun

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 

Kindly provide us with your account or id numbers in order for us to escalate your matter further. 

We apologize for the inconvenience and undue frustration, this has caused. 

Regards
 Standard Bank Hello Peter Team ***  

SS
Shaun S's update26 May 2023, 10:44
Reviewer Update
Nope you do not it’s now 12 days later and still sitting with the same problem so you either need a new customer service manager that knows what they doing or rethink the way you do banking. People should just leave and let you close doors
SS
Shaun S's update26 May 2023, 10:45
Reviewer Update
Also this is the same message everywhere copy and paste and no real feedback
Standard Bank
Standard Bank's reply26 May 2023, 10:53
Official
Dear Shaun Steyn

We understand your frustrations and have assigned this matter to one of our call agents.

Kindly await a call from the team to assist further with this matter.

Regards
Standard Bank Hello Peter Team ***