LM
Loyiso M

1 reviews | Active since Mar 2022

11 Jan 2024, 03:34

in efficient service and non responsiveness

looking forward to moving and closing both my busness and personal account worst bank ever poor service. i do not know why i tolerated them for this long. firstly my business account gets compromised and they finalise the ***** case but have no decency to give me feedback, refunding my money is not feedback now they decide to freeze my personal account despite the agent bank and my client having confirmed the source of funds more than 5 days ago.

0
Replies (1)
Standard Bank
Standard Bank's reply11 Jan 2024, 07:23
Official
Hi Loyiso

We’re saddened to hear that this has been your experience. We take these matters very seriously and can assure you that we will be attending to your query with urgency. 

We will be taking a closer a look and will get back to you shortly. 

Kindest regards, Standard Bank Hello Peter Team***