EM
Egan M

1 reviews | Active since Dec 2020

28 Sept 2021, 15:05

In duplum rule not being app****.

I currently have a personal loan account with Standard Bank and have been paying it for years now. I do not think that Standard Bank applies the in duplum rule correctly as the balance on my account today is more then double the original loan amount.

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Replies (1)
Standard Bank
Standard Bank's reply29 Sept 2021, 04:32
Official
Hello 
  Thank you for posting your comment.  We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  We apologize for the inconvenience and undue frustration, this has caused.   We greatly appreciate your continued support   Kind regards, Complaint Resolution Centre
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