******* in disguise.

Absolute worst bank. I pay R120 a month for my account and get charged R8.50 for declined transactions (Like everyone) Whats ****ing me off is the fact that the day I fund the account for that transaction I get charged DOUBLE for the amount (they call it “unpaid item fee”) and representative tells me it’s because my virgin active declined. Since when do you get charged R130 for a declined transaction?? On top of the multiple R8,50’s (I’m counting 13 or so) I pay for those, then for the amount due to my service provider, then standard bank wants to charge me the same amount and blame virgin active? This is absolutely unacceptable garbage and I am glad this isn’t my main bank. If you want a second account that you occasionally forget about, Standard BS is not the one.