In breach - poor service continues

I have been complaining since September 2015 to have my statement sent electronically. Every month I am told it will happen the end of the month. I submitted a report to Hellopeter last month and I was called by Standard Bank to assure me that this time the statement will come electronically. As usual, it didn't. They can't get their act together and they are posting statements to an address they have never had permission to send it to. They do not have my permission and I have told them that, to post my mail to that address.<br> They will just never get anything right. Cant wait for my car to be paid off, I will never make this mistake of financing with them again. It is the first time that an institution of their size cannot get a simple thing right.