LS
Lindiwe S

1 reviews | Active since Nov 2021

01 Dec 2021, 08:26

In 2014 a bus commute friend told me that she recently bought a house through an agent " Mr Sithembiso Mazibuko" who helped her through and she was happy with his services. So I contacted the agent and we set up a meeting, we met at my work address. He ex

On the 19th November 2021 I did send an email complaining about standard bank home loans and they rep**** on the 22 November 20121 they told me they will look into the case and get back to me till today no one called no email was send regarding the case . What I have noticed is that they are quick blacklisting people but they can even solve the problem that they created

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Replies (1)
Standard Bank
Standard Bank's reply01 Dec 2021, 09:17
Official
Dear  Lindiwe S 

Thank you for posting your comment. 
 
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. 
 
We apologize for the inconvenience and undue frustration, this has caused.  
 
We greatly appreciate your continued support.  
 
Kind regards

Complaint Resolution Centre
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