HV
Hendrik V
1 reviews | Active since Nov 2012
19 Jan 2021, 17:05
Improving service and satisfied client - [19/01/2021]
Good day client services team,
Thank you for resolving the matter it is much appreciated. I am glad that the matter could be resolved, but please, clients do not want to go the Hellopeter route to complain all the time. According to me this query should not have gone this far at all.
Please provide this feedback to the compliance management team, this will assist in improving the service. Also please ask the consultants to email the client rather, phone calls does not work as you cannot understand or hear the person properly and most numbers are spammed these days.
Many thanks,
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Standard Bank's replyOfficial
19 Jan 2021, 23:49Hello Thank you for your posting. It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. We are delighted to hear of your wonderful experience. Kind regards Complaint Resolution Centre
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Standard Bank's reply19 Jan 2021, 23:49
Official
Hello Thank you for your posting. It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. We are delighted to hear of your wonderful experience. Kind regards Complaint Resolution Centre
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*** (fax)
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*** (fax)
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