TM
Teboho M

1 reviews | Active since Feb 2019

04 Jun 2025, 12:08

Improve customer service

So today i visited Standard bank jabulani mall,

The queue was long, only 3 tellers working and the were slow to a point of giving up.

They need to improve their customers service

0
Replies (2)
Standard Bank
Standard Bank's reply04 Jun 2025, 12:17
Official
Dear Teboho, 

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Our team will be looking into this matter. 

Kindest regards, 
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply05 Jun 2025, 12:28
Official
Dear Teboho, 

Our team would like to thank you for your patience while we resolved your matter. 

We are so glad you have been assisted and would like to thank you for allowing us the opportunity to help. 

Please don’t hesitate to reach out to us should you need any further assistance. 

Kindest regards, 
Standard Bank Social Media Team 
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