IR
Iwan R

1 reviews | Active since Dec 2020

03 Dec 2020, 12:22

Impressive Service from Sam @ Standard Bank - WELL DONE

Dear Standard Bank, You have a very special lady called Samukelisiwe Khumalo (we call her Sam) in your service. The service she provides to clients is exceptional. She phones back when promised, follows up on all emails, responds to all questions and explains all next processes in a clear and easy to understand manner. Her product knowledge and understanding of business processes is outstanding. She is an absolute pleasure to work with and it has been a while since I have had the pleasure of working with someone like Sam. Please reward her with a medal of honor on my behalf and I am really happy that we decided to choose Standard Bank to represent us as a financial business service provider. All I can say is REMARKABLE. Well done and whatever you do Sam, keep on doing it. I can only see great opportunities on the road ahead for you. You give me goosebumps. I salute you.

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Replies (1)
Standard Bank
Standard Bank's reply04 Dec 2020, 05:01
Official
Dear Iwan Ross

Thank you for your posting. 

It is always pleasing to receive such complimentary remarks regarding the excellent service provided, your positive feedback is appreciated. 

We are delighted to hear of your wonderful experience. 

Kind regards 

Complaint Resolution Centre
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