MG
Matthew G
1 reviews | Active since May 2018
03 Jan 2020, 11:24
Impossible to get a settlement figure - email customer service is poor and slow, telephone customer service is poor and didn't do what they said they'd do... Hire better staff, not cheap staff
Poor service - impossible to pay off my debt - cannot get a settlement figure
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Replies (2)
Standard Bank's replyOfficial
03 Jan 2020, 14:41Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply03 Jan 2020, 14:41
Official
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
MG
Matthew G's updateReviewer Update
03 Jan 2020, 14:46I can assure you that as an organization you are NOT are committed to providing the best possible service and assure you that this will be NOT addressed as a matter of urgency
MG
Matthew G's update03 Jan 2020, 14:46
Reviewer Update
I can assure you that as an organization you are NOT are committed to providing the best possible service and assure you that this will be NOT addressed as a matter of urgency