Impossible to close my account!

Cancelling/closing my account with Standard Bank has been almost impossible.

I emigrated from South Africa in 2018 but had to keep my account open while I finalised some payments there.

Originally tried to change it to a pay per transaction account in September of 2019 and was unable to have that happen. I then tried to close it in December of 2019 as I'd finalised all payments. They informed me that I had to cancel in a letter and mail it to my branch. I sent the mail in January and it still has not been cancelled. All this time they continue to debit me R105 a month.

I got tired of having all my money wasted on a debit for an account which I don't even use so I emptied the account in April. They have proceeded to debit me for May now and taken my account into arrears.

Please close my account. I'm not even going to ask for the money you've kept debiting. Just close it now.