VR
Violet R
1 reviews | Active since Jan 2017
17 Dec 2024, 08:37
immediate payment went wrong
Good Day
I made a payment from Std bank using immediate payment but the funds still not reflecting and , I need those funds to reflect for my rent.
I called on Saturday spoke to the consultant he advise the money will reflect the next day , since the money didn't reflect immediate I would like to have my R50 reversed ,
its either you reverse the money back to my account or release it to the recipient
Helpful (0)
Replies (9)0
Replies (9)
Standard Bank's replyOfficial
17 Dec 2024, 08:39Dear Violet
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply17 Dec 2024, 08:39
Official
Dear Violet
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Thank you for bringing this issue to our attention.
As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.
We sincerely apologize for any inconvenience or unwarranted frustration this has given you.
Kindest regards
Standard Bank Hello Peter Team
***
Best regards,
VR
Violet R's updateReviewer Update
17 Dec 2024, 10:50May I please have money cleared , no need to apologies
VR
Violet R's update17 Dec 2024, 10:50
Reviewer Update
May I please have money cleared , no need to apologies
Standard Bank's replyOfficial
17 Dec 2024, 12:53Our team will be in touch to further assist.
Best regards,
Standard Bank's reply17 Dec 2024, 12:53
Official
Our team will be in touch to further assist.
Best regards,
VR
Violet R's updateReviewer Update
17 Dec 2024, 12:55I called and spoke to one of the consultant , whom I asked to speak to the team leader since he put me on hold for 50 Min , this is soo rude,
VR
Violet R's update17 Dec 2024, 12:55
Reviewer Update
I called and spoke to one of the consultant , whom I asked to speak to the team leader since he put me on hold for 50 Min , this is soo rude,
Standard Bank's replyOfficial
17 Dec 2024, 13:30Hello Voilet,
This matter is receiving our attention.
Please be on the look out for further feedback.
Sorry for the inconvenience experienced.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
This matter is receiving our attention.
Please be on the look out for further feedback.
Sorry for the inconvenience experienced.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply17 Dec 2024, 13:30
Official
Hello Voilet,
This matter is receiving our attention.
Please be on the look out for further feedback.
Sorry for the inconvenience experienced.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
This matter is receiving our attention.
Please be on the look out for further feedback.
Sorry for the inconvenience experienced.
Thank you
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
VR
Violet R's updateReviewer Update
18 Dec 2024, 08:48Am not happy with service am getting from STD , Kgotso called me and advised that they will either investigate with FNB or recall which I have to pay R300, what I don't understand why should I pay R300 for missing payment , I checked with my recipient money didn't reach her account , I regret moving to STD :( I need the money is urgent I could not have done immediate payment if it was not urgent .
VR
Violet R's update18 Dec 2024, 08:48
Reviewer Update
Am not happy with service am getting from STD , Kgotso called me and advised that they will either investigate with FNB or recall which I have to pay R300, what I don't understand why should I pay R300 for missing payment , I checked with my recipient money didn't reach her account , I regret moving to STD :( I need the money is urgent I could not have done immediate payment if it was not urgent .
Standard Bank's replyOfficial
18 Dec 2024, 08:57Dear Violet
Apologies for the delayed response.
Our team will review this matter and revert.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Apologies for the delayed response.
Our team will review this matter and revert.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply18 Dec 2024, 08:57
Official
Dear Violet
Apologies for the delayed response.
Our team will review this matter and revert.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Apologies for the delayed response.
Our team will review this matter and revert.
Please be on the look out for further feedback.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's replyOfficial
18 Dec 2024, 13:33Dear Violet
Thank you for taking our call.
Our team has confirmed to have reached out to you to address your concerns.
Continue to have a wonderful day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Our team has confirmed to have reached out to you to address your concerns.
Continue to have a wonderful day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
Standard Bank's reply18 Dec 2024, 13:33
Official
Dear Violet
Thank you for taking our call.
Our team has confirmed to have reached out to you to address your concerns.
Continue to have a wonderful day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Thank you for taking our call.
Our team has confirmed to have reached out to you to address your concerns.
Continue to have a wonderful day further.
Kindest regards,
Standard Bank Hello Peter Team
***
Best regards,
VR
Violet R's updateReviewer Update
18 Dec 2024, 16:00Thank you so much Kgotso Nyakale , my issues was resolved .
I really appreciate your efforts .
I really appreciate your efforts .
VR
Violet R's update18 Dec 2024, 16:00
Reviewer Update
Thank you so much Kgotso Nyakale , my issues was resolved .
I really appreciate your efforts .
I really appreciate your efforts .