Immediate payment not working , but money left account

Item: Standard Bank
Rating: 2
Author: Mohamed I

I did an immediate payment from my standard bank. The whole day has gone past and i did not receive the money. It was urgent that i get the money , hence immediate payment. I contatced the bank 3 times, and all i get it we have escalated and no feedback. where is my money gone , it has left the account , and why no proper feedback

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

15 Oct 2025, 21:19

Dear Mohamed

Thank you for bringing this issue to our attention.

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of.

We sincerely apologize for any inconvenience or unwarranted frustration this has given you.

Kindest regards
Standard Bank Hello Peter Team
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Standard Bank's reply15 Oct 2025, 21:19

Official

Mohamed I's updateReviewer Update

16 Oct 2025, 15:05

another whole day is gone and nothing. can you at lest refund the money back into my account ?

Mohamed I's update16 Oct 2025, 15:05

Reviewer Update

another whole day is gone and nothing. can you at lest refund the money back into my account ?