Immediate payment not immediate

Item: Standard Bank
Rating: 1
Author: Andrew F

I have made an immediate payment as urgently need the funds in my credit card but nothing has come through yet and its been more than three hours. Transaction reference is ***2

I have also been waiting for more than 30min on the help line / call centre. Non-existent service.

Helpful (0)

Replies (3)

Standard Bank's replyOfficial

06 Apr 2022, 09:15

Hi Andrew.

We received complaint below and would like to find out if you have been assisted.

If not, please tell us more about the query via private message so we can intervene.

Your response is appreciated.

Kind Regards

Standard Bank Help Centre
***

Standard Bank's reply06 Apr 2022, 09:15

Official

Hi Andrew.

We received complaint below and would like to find out if you have been assisted.

If not, please tell us more about the query via private message so we can intervene.

Your response is appreciated.

Kind Regards

Standard Bank Help Centre
***

Standard Bank's replyOfficial

07 Apr 2022, 09:45

Hi Andrew.

We are still waiting for your response in order for us to assist.

Patiently waiting for your response.

Kind Regards

Standard Bank Help Centre
***

Standard Bank's reply07 Apr 2022, 09:45

Official

Hi Andrew.

We are still waiting for your response in order for us to assist.

Patiently waiting for your response.

Kind Regards

Standard Bank Help Centre
***

Standard Bank's replyOfficial

11 Apr 2022, 11:39

Hello Andrew.

The matter has been closed due to no response received.

Thank you for posting your comments.

Kind Regards

Standard Bank Help Centre
***

Standard Bank's reply11 Apr 2022, 11:39

Official

Hello Andrew.

The matter has been closed due to no response received.

Thank you for posting your comments.

Kind Regards

Standard Bank Help Centre
***