GM
Gift M

1 reviews | Active since Oct 2024

09 Oct 2024, 22:33

Immediate payment issue

Hi, I had in immediate payment done at 18:30 from Standard Bank to Capitec, it still hasn't reflected, 4 hours later.

0
Replies (2)
Standard Bank
Standard Bank's reply10 Oct 2024, 06:58
Official
Dear Gift, 

Thank you for bringing this issue to our attention. As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologise for any inconvenience or unwarranted frustration this has given you. 

Kindest regards, 
Standard Bank Hello Peter Team 
***
GM
Gift M's update10 Oct 2024, 07:54
Reviewer Update
It's more than 12 hours later and the IMMEDIATE PAYMENT done is still not reflecting. It was don't at 18:30 last night. Your website says immediate payments can take up to 2 hours not more than 12 hours. Kindly attend to this because there's a reason we opted for the immediate payment option.