DV
Dominique V
1 reviews | Active since Nov 2012
25 May 2021, 08:25
Immediate Payment is not immediate
Standard Bank has been struggling for the past few months with regards to getting their online banking right. It's exhausting. I did an immediate payment this morning and it still hasn't reflected in the other account. What was the R50 for then?
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Standard Bank's replyOfficial
26 May 2021, 00:28Hello Dominique
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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Standard Bank's reply26 May 2021, 00:28
Official
Hello Dominique
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support.
Kind regards
Complaint Resolution Centre
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***
*** (fax)
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