EH
Elton H
1 reviews | Active since Jul 2011
08 Apr 2021, 16:40
Immediate payment is not immediate!
Our business has some major issues Standard Bank. We bank with ABSA. And twice in the last 2 weeks money was paid to us using the immediate payment option. It is definitely no immediate transaction! Clients get charged a fee for this yet they have to struggle for hours on the phone to get the money released and actually reflecting in our account. Absolute ridiculous service and time wastage from Standard Bank. Luckily we ourselves dont use this useless bank.
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Replies (1)Standard Bank's replyOfficial
09 Apr 2021, 00:18Hello Elton
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Standard Bank's reply09 Apr 2021, 00:18
Official
Hello Elton
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards Complaint Resolution Centre
*** *** (fax)
***
