LS
Lethabo S
1 reviews | Active since Oct 2019
22 Oct 2020, 09:24
Immediate payment
I transferred to Capitec from Standard Bank and chose the IMMEDIATE PAYMENT option. The money has not reflected but I have paid the R50 fee that they charge. I feel like I have been ****med. How long exactly will the money take to reflect? This really isn't fair on us as clients.
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Standard Bank's replyOfficial
22 Oct 2020, 16:25Lethabo Sethotse
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Standard Bank's reply22 Oct 2020, 16:25
Official
Lethabo Sethotse
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
***
***