SB
Simone B
1 reviews | Active since Aug 2020
01 Jul 2021, 03:59
Immediate EFT to ABSA fails every time.
My fiance transferred money from his STD account to my ABSA account. The first transaction had to be reversed which took over three weeks because they did not communicate that they were withholding it due to an overdraught, now he has finally made the payment after receiving the reversal. STILL NOT REFLECTING IN MY ACCOUNT AFTER CUSTOMER SERVICES CLAIMS THE PAYMENT WAS SUCCESSFUL!
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Standard Bank's replyOfficial
01 Jul 2021, 04:28Hello Simone,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
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Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
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Standard Bank's reply01 Jul 2021, 04:28
Official
Hello Simone,
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***
Thank you for posting your comment. We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. We apologize for the inconvenience and undue frustration, this has caused. We greatly appreciate your continued support Kind regards, Complaint Resolution Centre
*** *** (fax)
***