IMINQUNDU YABO

Worst bank in the ****ing country. Deliberately poor explanations of product and pricing give clients little understanding of the what they offer. When this goes wrong, the bank places all blame on the client. Kuilsriver branch manageress explicitly told me it was not their responsibility to ensure that clients have a thorough understanding of services that they signed up for. Bellville manager asked me for proof of what was said to me on call, when I said let's contact the call centre, he then turned around to say that he does not have time for that. To me that sounds ********, if not, very *********. The clueless call centre staff as well as the arrogant branch managers I dealt with left a bitter taste in my mouth. **** this bank. I will never ever entrust such ************s with my money.