I’m very dissatisfied with Standard bank

Item: Standard Bank
Rating: 1
Author: Maropeng M

Almost a month now without a card and they said they will treat the matter with urgency but I still don’t have a card because it has expired and I ordered one 19 days ago and still no card.

Helpful (0)

Replies (2)

Standard Bank's replyOfficial

19 Jun 2020, 12:07

Dear Maropeng

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
**********
********** (fax)
***********

Standard Bank's reply19 Jun 2020, 12:07

Official

Dear Maropeng

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Complaint Resolution Centre
**********
********** (fax)
***********

Standard Bank's replyOfficial

26 Jun 2020, 08:17

Dear Maropeng

We sent numerous emails to you requesting further details, to date no response received. Should your matter still not be resolved, please revert directly to me on the below email.

Kind regards

Complaint Resolution Centre
**********
********** (fax)
***********

Standard Bank's reply26 Jun 2020, 08:17

Official