Im tired of this bank honestly

<p>Ive been with standard bank for so long. I still wonder to myself everyday why I stay here. </p> <p>I took accidental life cover insurance with you guys since 2012. This year I find out that I have been paying for someone else. Standard was guilty of ***** pretty much. Taking money out of my account going into someone elses cover. I want my premiums back. I was told 10 working days, its now 4 weeks later and there is no communication from you guys. Everytime i call for feedback i get put on hold and told it has been approved and will be sent to me soon. Its 4 weeks later and same excuse same dam lie. </p> <p> </p> <p>Im so gatvol with the poor service Standard Bank gives. Everyday its a struggle to get service. </p>