SN
Stephen N

1 reviews | Active since Jul 2013

28 Sept 2017, 09:05

I'm still waiting for my account to be closed Standard Bank

Standard Bank, I am really tired of running after you to close my cheque account. I keep visiting your branch in Sandton and every time, I am told that I can't close the account for an unknown reason. What more, the account is in overdraft now. So now to close it, I'll need to almost R700 because of your ***********, passing the buck attitude in your tellers or whatever you call them, I would wish bad on them if I could.

I have placed a complaint, I have called into the call centre but no one can answer me.

I requested this account be closed in July, now it's the end of September, still open with an overdraft of R700, which I refuse to pay!!!!!

I was something done regarding this issue ASAP. Basically this is theft, ****************.

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Replies (2)
Standard Bank
Standard Bank's reply28 Sept 2017, 12:03
Official

Thank you for posting your comments.

Your matter was escalated accordingly. We will revert to you as soon as possible.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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Standard Bank
Standard Bank's reply28 Sept 2017, 12:17
Official

Thank you for bringing your concerns to our attention.

Your concerns have been escalated to our management team.

We appreciate your support and loyalty.

Kind regards

Zeenath Hassen

Complaint Resolution Centre

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