Im still waiting

I called the call centre as they have no contact deatails for specific branches online. I requested to be contactef by a specific person at a specific branch during my lunch hour the following day. The lady asked if id like to be put through, 20mins later and all my airtime down the drain i gt cut off. Pathetic service. Thank Goodness i no longer bank with Standard Bank. Definately no Moving forward happend here.