im so tired of this

*Assistance Needed with Insurance Overpayment Issue**

Hello everyone,

I’m seeking help to resolve an issue with an overpayment related to a car accident settlement. I’ve already spoken to a consultant about the accident, and my insurance claim has been settled. However, there was an overpayment, and I need to find out whether this overpaid amount will be credited back to my account or returned to the insurance company.

I’ve contacted Standard Bank again, and the consultant confirmed that I am not owing any money—the insurance overpaid the amount. Despite this, I’m still struggling to get in touch with the right department to return the overpaid money and close the account.

I’ve tried multiple times to resolve this without success. A consultant from Standard Bank tried to call me, but each time I answered, the call was disconnected. I would greatly appreciate any advice or assistance on how to proceed with this matter. Once this is sorted, I can close the account.

Thank you in advance for your help!