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Precious M

1 reviews | Active since Jul 2014

04 Mar 2015, 22:26

Im gatvol with this Standard bank now!

One has a positive balance n next thing received a text that the mobile banking is not working due to technical difficulties!<br> An hour or 2 later receive confirmation thats it resolved, long in and bam! U have -1500.<br> Get the same msg hours later, cant log in n few minutes hours its fixed again.<br> Log in and u have a positive figure again!<br> Following day same ***** text n ur credit card balance is 0.00 u hav -200 and thats that!<br> Funny service providers and others' debit orders go through from the very same balance of -200!<br> I have no overdraft nor authorised it so hows that possible? I demand answers asap.<br> As soon as the business i have with the bank is done, im closing this account! Cnt mention a number of time where the service was just ****.<br> Who ever has all answers e-mail or else!

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Replies (1)
Standard Bank
Standard Bank's reply05 Mar 2015, 08:42
Official
Hello pr35hy24,

Thank you for your posting and allowing us an opportunity to investigate your complaint.

This matter will be assigned to a resolution specialist who will contact you to resolve your complaint.

Kind regards

Complaint Resolution Centre
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