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Efentse N

1 reviews | Active since Apr 2018

13 Apr 2018, 20:03

im Gatvol

Mistakenly bought airtime with Cell C through Standard bank for my Telkom number now my R70 is gone doesnt even show on my application how can i get it back

0
Replies (3)
Standard Bank
Standard Bank's reply15 Apr 2018, 05:30
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
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*** (fax)
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Standard Bank
Standard Bank's reply15 Apr 2018, 05:30
Official

Thank you for posting your comment.

We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency. Kindly provide us with your account or id numbers in order for us to escalate your matter further to the below email address:

- Email: ***

We apologize for the inconvenience and undue frustration, this has caused.

We greatly appreciate your continued support

Kind regards

Niyaaz Jardine

Complaint Resolution Centre
***
*** (fax)
***

Standard Bank
Standard Bank's reply16 Apr 2018, 15:34
Official

Dear Efentse Nyathi

Thank you for your posting.

I refer to my email correspondence and and can confirm that this matter has been responded to.

Kind regards

Clint Petersen

Complaint Resolution Centre

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