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Thilivhali T

1 reviews | Active since Apr 2024

17 Sept 2025, 12:35

I'm experiencing bad service with standard bank! Iam having issues of my bank card being hacked and money going out of my account! I have not being refunded my money till date

I'm experiencing bad service with standard bank! Iam having issues of my bank card being hacked and money going out of my account! I have not being refunded my money till date. It's so frustrating. It has happened twice in a period of 1 year. I'm very disappointed in the banks security

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Replies (2)
Standard Bank
Standard Bank's reply17 Sept 2025, 12:51
Official
Dear Thilivhali

Thank you for bringing this issue to our attention. 

As Standard Bank, we are committed to providing you with the best possible service and will ensure that this issue is taken care of. 

We sincerely apologize for any inconvenience or unwarranted frustration this has given you. 

Kindest regards
Standard Bank Hello Peter Team 
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Standard Bank
Standard Bank's reply17 Sept 2025, 17:45
Official
Dear Thilivhali

Our team tried calling you to no avail.

Please confirm a convenient time we may contact you.

Looking forward to your response.

Kindest regards
Standard Bank Hello Peter Team 
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