TM
Thendo M

1 reviews | Active since Jun 2017

25 Oct 2019, 09:23

Im done with starndard bank

I will get tired of this bank i mean why do you charge me R65 for unpaid fee for R200 debit?you better reverse my R65 or else you will lose a customer for 21 years

0
Replies (3)
Standard Bank
Standard Bank's reply27 Oct 2019, 05:07
Official
 Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.  
We apologize for the inconvenience and undue frustration, this has caused.  
We greatly appreciate your continued support 
Kind regards 
Complaint Resolution Centre
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TM
Thendo M's update27 Oct 2019, 08:44
Reviewer Update
Your reply is not solving my problem at all
Standard Bank
Standard Bank's reply30 Oct 2019, 10:26
Official
Dear Lelo Thendo

Thank you once again for posting your comments.

I refer to our email correspondence with each other and can confirm that this matter has been responded to.

Kind regards

Clint Petersen
Complaint Resolution Centre
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