TM
Thikho M
1 reviews | Active since Jun 2018
06 Jun 2020, 13:41
Im done with standardbank.
Reply my review i want the money you charged me unesessary when i withdraw and fee unpaid,i wrote many reviews last week and you not replying.Yiu are mistrating me when i call you put me on hold for about 20 minutes and i am using airtime,i will change to another bank if thats how you treat customers,your cheque acc has lot of charges yet you charge me when i withdraw
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Replies (2)
Standard Bank's replyOfficial
07 Jun 2020, 00:24Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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Standard Bank's reply07 Jun 2020, 00:24
Official
Hello
Thank you for posting your comment.
We assure you that as an organization we are committed to providing the best possible service and assure you that this will be addressed as a matter of urgency.
We apologize for the inconvenience and undue frustration, this has caused.
We greatly appreciate your continued support
Kind regards
Complaint Resolution Centre
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***
*** (fax)
***
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TM
Thikho M's updateReviewer Update
07 Jun 2020, 10:34Your automatic reply is not helping thats how granted you take customers you cant even bother to reply you just use automatic reply
TM
Thikho M's update07 Jun 2020, 10:34
Reviewer Update
Your automatic reply is not helping thats how granted you take customers you cant even bother to reply you just use automatic reply