Im done with Standard bank

So standard bank you really know how to look after your customers simply because what the Hell is a Honouring Fee?What are you honouring?i am sick and tired of this and i want my money reversed...i have a my mo account and on numerous occasions i have asked standard bank to change this account but nobody gets back to you...Put yourself in the customers shoes for eg. SOMEBODY SENDS ME R250 and u know what i actually use of that R250 a freakin R80...i am so disgusted with your service and if u gna take another 5 days for someone to get back to me and another 5 days to reverse the Honouring fee then im officially done with Standard bank.